Power Platform Community Forum Thread Details

Hi,

in my scenario I have build 1 custom copilot.

Generative AI setup is set to "Generative". Tested with medium and high.

There is 1 action attached to it with a power automate flow.

To test it I have "Initialize Variable" with a response text in the flow, very easy.

Flow runs fine and text response is visable in the conversation map of the Copilot.

Message in the Copilot:

Sorry, but I’m unable to generate a response to your question at this time.

What is wrong?

Categories:

Thank you for choosing Microsoft Community,

Here’s are a few fixes of the troubleshooting steps for your custom Copilot issue:

Check Permissions: Ensure the Power Automate flow has the necessary permissions.
Review Flow Configuration: Verify the “Initialize Variable” action is correctly set up.
Test Flow Independently: Run the flow on its own to ensure it works.
Examine Copilot Settings: Confirm the Copilot’s settings are correctly configured.
Check Logs and Errors: Look at logs for insights into potential issues.
Update and Re-deploy: Re-deploy the Copilot and flow to resolve unexpected issues.
Consult Documentation: Refer to official documentation for detailed guidance.