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Bot uses a flow to connect to cognitive services Question Answering. How can I keep users in this one topic?

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Posted on by 11

I want my bot to welcome users when they first come the the standalone PVA bot. "Hi I am BlahBlahBot, how can I help you today?"

and send their response to my flow.  

 

I created a topic and made a trigger on the word "how" and the rest of the topic works perfectly. Once triggered by "how" it asks the user their problem, and sends their response to the flow which sends it to Advanced question answering, which send an answer back to the flow and back to PVA and is displayed.

 

I just dont want to use a trigger word(s), I just want the bot to start by saying "Hi I am BlahBlahBot, how can I help you today?" and taking their reply and sending it to the flow action and keeping the user in this one topic. Is this possible?

 

 

  • KellyGPT Profile Picture
    KellyGPT 11 on at
    Re: Bot uses a flow to connect to cognitive services Question Answering. How can I keep users in this one topic?

    Thanks Pstork1 !

  • Verified answer
    Pstork1 Profile Picture
    Pstork1 65,019 on at
    Re: Bot uses a flow to connect to cognitive services Question Answering. How can I keep users in this one topic?

    Here's an article on how to get your bot to greet the user first.  Automatically start a chatbot conversation - Power Virtual Agents | Microsoft Learn

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