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Reset the Input API key?

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Posted on by Andreas Petersson

I have an app that uses a custom connector to access information from a data source.

The connection works perfect for me, but when other users try to use it, they get a pop up box asking for their authentication (in my case, an API key)

Now, one user seems to have a problem, and I think it is because I sent the wrong API Key to him.

However, the user doesn't get any new prompts or popups to enter a correct one.

I have taken away the rights to the app and connection and then giving it back to him, but he doesn't get the popup again.

How can I Force the popup to enter the API Key again?

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Building Power Apps

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Spencer 83 on at

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Did anyone ever find a resolution to this problem?

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Good.Panos 19 on at

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I'm having the same issue. I've also shared the custom connector with the user(s) and they still get prompted for an API key. Defeats the purpose of creating a custom connector.

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Good.Panos 19 on at

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I just figured it out literrally a few minutes later after posting my previous message. You have to share the actual connection that gets created and not the custom connector (you could still do that but it won't resolve the issue).

When you use your custom connector, for example, in a Flow, it creates a connection to the custom connector. So, all you have to do is go over to the Connections section under your make powerapps portal. Look for the connection to the cusom connector. Click on it to open it and at the top menu click on Share and share it with your users. You can also share it with everyone in your organization.

Hope this resolves your issue too.

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