
Hello, I have created a bot it is using a custom entity to ask a question and It is not waiting for user input and going to the next step, where did I go wrong?
with or without selected options it still doesn't wait for user Inputs and my custom entity is Power Courses
I have found the solution myself
I have actually used one of the synonyms inside Custom Entity as a triggering phrase for the topic and that is why it is selecting the synonym and executing the next step based on triggering phrase input. Solution can be to create a new topic and redirect to the new topic.