Bot not waiting for user response for custom entity

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Posted on by slalithprasad

Hello, I have created a bot it is using a custom entity to ask a question and It is not waiting for user input and going to the next step, where did I go wrong?

with or without selected options it still doesn't wait for user Inputs and my custom entity is Power Courses

Screenshot 2021-05-26 082914.png

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slalithprasad 74 on at

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Re: Bot not waiting for user response for custom entity

I have found the solution myself

I have actually used one of the synonyms inside Custom Entity as a triggering phrase for the topic and that is why it is selecting the synonym and executing the next step based on triggering phrase input. Solution can be to create a new topic and redirect to the new topic.