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Portal invitation codes stopped working

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Posted on by Peter A Clements

Hi,

Working on a portal project. We are about to run a mass email to the Contacts to get them to register with an Invitation code. We now find that one off invitation codes (to a single contact) aren't working and neither are multiples (via the workflow steps). Does any one know what to do to get them working again?

Regards,

Peter Clements.

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Peter A Clements 25 on at

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Re: Portal invitation codes stopped working

Hi,
I found the error. The Update Invitation Code workflow had been set by mistake to on demand only - so it wasn't being triggered. I've spent so much time getting the link in the email to work too - that is a badly designed process in my opinion.
Regards,
Peter.
OOlashyn 3,496 Most Valuable Professional on at

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Re: Portal invitation codes stopped working

Hi @PeterClements ,

Can you explain in more details what exactly not working - are codes not being generated, sent or users cannot use them on portal?