Answered

Phone Call field type problems

(1) Share

Report

Posted on by michaelharris1

I have created a new table of estate agents, one of the fields is a phone number. When I push the phone button next to the number, the phone call form opens but when I mark as complete I get this error. Unable to find one-to-many relationship, entity: ccbcmph_agent, referencing entity: activityparty.

I have tried to create a relationship but when I do there is no activityparty Table in the list. I am sure it is something simple but I can't get my head around it.

Any pointers would be appreciated.

Thanks in Advance

Categories:

Microsoft Dataverse with Power Apps

I have the same question (0)

All responses (6)

Answers (1)

Jonathan Manrique 2,687 on at

Like (1)

Report

Hi @michaelharris1

It's simple, go to the table properties and mark creating a new activity.

Was this reply helpful? Yes No
michaelharris1 25 on at

Like (1)

Report

That was my thought too but it is ticked, so it is something else.

Was this reply helpful? Yes No
Jonathan Manrique 2,687 on at

Like (1)

Report

Hi @michaelharris1

I just did a test and it works perfectly, it could be that when you created the table for some reason the relationship and metadata were not created correctly

Open a Ticket to MSFT or else recreate the table

Was this reply helpful? Yes No
michaelharris1 25 on at

Like (2)

Report

I get both those screens but when I click mark complete on the call I get the error. I have created 3 test tables now and still get the same error, could I be missing some tables from my solution. Or is it the fact that the call to record is not a contact but is from a custom table?

Was this reply helpful? Yes No
Jonathan Manrique 2,687 on at

Like (2)

Report

Hi @michaelharris1

Now I understand, I explain the Call To field can only be contacts, accounts or users, that's why you won't be able to save it. By default it is taking your registration. But you can only relate it

Was this reply helpful? Yes No
Verified answer

michaelharris1 25 on at

Like (1)

Report

I have fixed it thanks. I just removed the call to field and left the regarding field. This ensures it stays in the time lines. Thanks for your help

Was this reply helpful? Yes No