Can't log in on Android device using Multitactor authentication

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Posted on by skylitedave

652

TOTALLY DOWN AND LOCKED OUT

Stuck logging in to PowerApps on Android device when multifactor authentication is required. I am able to enter in the code and hit verify button ( see attachment) but then it just hangs on this screen. I hit "sign in another way" link and it just returns to this screen with allowing a code to been entered ( exact same screen) and entering the code screen blinks and hangs so cannot log in to PowerApps on an Android device.

If you enter he wrong code you get a message saying wrong code

This same set of screens DOES work on a PC so issue with the Android PowerApps authentication for MFA -

Issue is with entering the MFA proper code... Just hangs and am locked out of all PowerApps on Android - HELP!

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Building Power Apps

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skylitedave 652 on at

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Update T
urned off multifactor authentication and reinstalled PowerApps on phone ( and restarted phone) and can now log in...

So issue here with MFA on android devices - this is a GoDadday O365 tenant so maybe that is also part of it.. who knows

Curious if anyone else has seen this issue

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alrezac on at

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Hi,

I am glad you were able to get a solution here for your issue. I'll talk with a few people and see what I can find. This might be a known issue but if not it may need to be something we need to investigate. Thanks for your post!

Regards,

Alex

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Community Support Team _ Alex Rezac
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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