Per app pass allocation vs active users report mismatch in count and classification

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Posted on by CU18021232-1

Hi everyone,

I’m seeing some unexpected results in the Active Users report in the Power Apps admin center and would appreciate clarification from community experts.

Scenario
- I have 25 Power Apps per‑app passes assigned to an environment.
- In the Active Users report, I see 28 unique app entries (i.e., 28 unique apps accessed by users in that environment).
- Only one of those apps is marked as Premium in the report.
- All other apps are standard connector apps, and the users have Microsoft 365 E5 licenses.

Questions
1. How can 28 app launches be successful when only 25 per‑app passes are assigned?
My understanding is that each per‑app pass allows access to one premium app per user. Shouldn’t usage be limited to the number of passes available?

2. Why are standard apps (covered by E5 licensing) appearing under the per‑app pass activity?
Only one app in the environment actually uses premium capabilities. Shouldn’t the report classify the remaining apps under standard/M365 usage instead of per‑app?

What I’m trying to understand
- Whether this is expected behavior of the licensing engine
- Whether the report is grouping all app activity in environments with per‑app passes
- Or if this indicates a configuration or reporting issue

Any official guidance or explanation on how the licensing engine allocates per‑app passes and how the Active Users report classifies usage would be very helpful.

Thanks in advance for your insights.

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WarrenBelz 155,315 Most Valuable Professional on at

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Hi @CU18021232-1,

I suspect that you are not actually exceeding your per-app passes. The report just makes it look confusing because it shows all apps opened in that environment, not just the ones that use premium licenses. So the 28 apps listed doesn’t mean 28 passes were used — it just means users opened 28 different apps.
Only the one app marked Premium is the one that actually needs a per-app pass. The rest are possibly standard apps, and your users can open those normally with their Microsoft 365 E5 licenses, so they don’t consume any passes (you might confirm this possibility).

Fundamentally, it passes control who can run premium apps, not how many apps show up in reports (the report is activity-based, not license-usage-based - seeing standard apps there is normal and doesn’t mean they used passes). So this is probably not a licensing problem.

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CU18021232-1 6 on at

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Thanks @WarrenBelz, my confusion is that in the activity report there is a license type column. So if I filter by apppass as license type , then I get 28 rows with unique apps accessed by users. Out of this list , only one app has ispremium flag set to true.

So basically, there are other apps which are using standard connector appears to be accessed using apppass.

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WarrenBelz 155,315 Most Valuable Professional on at

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Hi @CU18021232-1,

I did not get a notification on this as you did not tag me. Yes - it can be confusing (and I am no expert on this), maybe raise a support ticket with Microsoft for clarity on it.

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