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Power Platform Community / Forums / Copilot Studio / Conversational boostin...
Copilot Studio
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Conversational boosting: feedback step triggers only from 2nd turn

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I’m building an agent that relies on Conversational boosting (no custom trigger topics) because users can ask many different questions.

Flow (very short):

  • System topic: Conversation start → only customized the welcome message

  • User asks anything → Conversational boosting (Generate a generative answer)

  • After the answer node → route to a “feedback + continue/end” step (I implemented this by modifying System topic: End conversation to ask “Was this useful?” and then “Ask a new question?” or end)

Issue:

  • The feedback question is not asked after the first bot answer. It only appears after the second user question / second answer.

  • In the Test pane, I also don’t see the flow/path highlighted on the first turn—it only starts showing where I am in the flow after turn 2.

  • Same happens later: if the bot asks “Can I help with anything else?” and the user asks a new question, that turn behaves like a “first turn” again (no feedback redirect + no flow shown), until the user asks yet another follow-up.

Expected: feedback should run after every generative answer, including the first turn and after “new question” prompts.

Has anyone seen this behavior with Conversational boosting + system topics? Any known limitation or recommended pattern to force feedback after the first turn/new-question turn?

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