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Hello, I'm new to the PVA world, and while I was creating my first chatbot I noticed I don't get the "Suggested Topics" option, nor can I choose the "Boost your conversation" feature to type in my SharePoint site, it is greyed out. I don't get why I cannot use these features, I tried to create another environment because I read the default ones don't have the "Suggested Topics" option but it didn't work. Any idea would be greatly appreciated. Thank you!
Suggested topics are only available for "classic" bots, read more here:
https://learn.microsoft.com/en-us/power-virtual-agents/advanced-ai-features
Conversation Booster is currently only available in the US and English, if this sounds like you, it may also be blocked by your admin:
https://learn.microsoft.com/en-us/power-virtual-agents/nlu-boost-conversations#prerequisites
Yes, it was all because of the region. If I switch to the US region to create the bot all the ai features become available! Thanks for replying!
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