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Complete Chatlog from Power Virtual Agents

Posted on by 2

Is there a way, I can export all the chatlogs from my newly created Chatbot.

  • renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: Complete Chatlog from Power Virtual Agents

    Hi @nawaz13 ,

     

    You can follow step by step using this video here: (19) Build A Bot - Episode 6 - Building Custom Analytics for PVA - YouTube

  • nawaz13 Profile Picture
    nawaz13 4 on at
    Re: Complete Chatlog from Power Virtual Agents

    How can we integrate these logs into PowerBI ?

  • SupportBryn Profile Picture
    SupportBryn on at
    Re: Complete Chatlog from Power Virtual Agents

    You may be able to automate it through something like Power Automate Desktop, but I do not believe there is any way of directly automating the downloading of logs at this time.

     

    Thank you for using Microsoft Power Platform Communities!
    Bryn Baker
    Support Engineer
    Microsoft Power Platform
    If this post helps, then please consider accepting it as the solution to help other members find it more quickly! Have a great day!

  • NitinMehra Profile Picture
    NitinMehra 2 on at
    Re: Complete Chatlog from Power Virtual Agents

    Thanks Bryn. Can we automate this, like can I get an email of complete chat log after every session.
    This will help my team to get better idea on every question raised.

  • SupportBryn Profile Picture
    SupportBryn on at
    Re: Complete Chatlog from Power Virtual Agents

    Hey there @NitinMehra,

     

    Yes! If you go to the Analytics tab on the left side of the Bot Maker screen, then go to the Sessions tab, you can download from there. They will stay for 28 days, you will have to download them before that point.

     

    Hope that helps!

    Thank you for using Microsoft Power Platform Communities!
    Bryn Baker
    Support Engineer
    Microsoft Power Platform
    If this post helps, then please consider accepting it as the solution to help other members find it more quickly! Have a great day!

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