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Power Platform Community / Forums / Power Apps / the on-premises data g...
Power Apps
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the on-premises data gateway installation has failed

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Posted on by 6

Hello, I'm facing the following error when installing on-premises data gateway the on-premises data gateway installation has failed Log in attach, Best Regards, Iyad

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  • v-xida-msft Profile Picture
    Microsoft Employee on at

    Hi @ib888877,

     

    Based on the error log file that you provided, I think the issue is in here:6.JPG

     

    The user @Anantharuban has faced same issue with you, please check the response within the following thread:

    https://community.powerbi.com/t5/Report-Server/Power-BI-On-premises-data-gateway-install-failed/td-p/356507

     

    Please take a try to open secpol.msc, then find "Create global objects" policy as mentioned within above thread, and then create your own account within it, check if the issue is solved.7.JPG

     

     

     

     

    Best regards,

    Kris

  • ib888877 Profile Picture
    6 on at

    I just tried it, it didn't solve it.

  • Verified answer
    v-xida-msft Profile Picture
    Microsoft Employee on at

    Hi @ib888877,

     

    Please take a try to re-start your computer, and then re-install the On-premise data gateway through the following article:

    https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-reference

     

    then check if the issue is solved.

     

    Please also check if your computer have meet the requirements for installing the On-premise data gateway. More details about the requirements for installing the On-premise data gateway, please check the following article:

    https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/gateway-reference#installation-and-configuration

     

    Best regards,

    Kris

  • ib888877 Profile Picture
    6 on at

    Thank you it's working now.

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