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Copilot Studio
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Error loading agent

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Posted on by 2
Hi,
 
since this morning all my agents are getting the same error: There was an error loading your agent.
 
Once I received this message:
 
{{"name":"AxiosError","message":"Request failed with status code 429","data":{"ErrorCode":7509,"ErrorMessage":"Unexpected Error occurred calling storage account record","ErrorInfo":null,
"Error":{"RetryIn":null,"InnerErrors":[],"Code":"TooManyRequests","Message":"Unexpected Error occurred calling storage account record","Properties":{},
"Diagnostics":null}},"status":429,"statusText":"","responseHeaders":{"x-ms-correlation-id":"0759d74f-771f-4c9b-8a46-b5dd738f23c9","x-ms-service-request-id":
"111f99eb-1962-48bf-aac0-b4c572d872b8"}}"name":"AxiosError","message":"Request failed with status code 429","data":{"ErrorCode":7509,"ErrorMessage":"Unexpected Error occurred calling storage account record"
,"ErrorInfo":null,"Error":{"RetryIn":null,"InnerErrors":[],"Code":"TooManyRequests","Message":"Unexpected Error occurred calling storage account record",
"Properties":{},"Diagnostics":null}},"status":429,
"statusText":"","responseHeaders":{"x-ms-correlation-id":"0759d74f-771f-4c9b-8a46-b5dd738f23c9","x-ms-service-request-id":"111f99eb-1962-48bf-aac0-b4c572d872b8"}}
 
 
What I did try resolving it: 
-> Refreshing a couple of times the browser (Edge)
-> Incognito mode
-> Different browser (Chrome)
-> trying agents on different environments

Nothing works.  Sometimes the agent loads and then short after that I'm getting the same error message.
I'm open for suggestions how to resolve the issue.
 
Thank you.
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I have the same question (0)
  • HR-09090600-0 Profile Picture
    9 on at
    since this morning, I have same issue, I tried clear cache & memory, also incognito but it's the same. 

  • CU29070847-4 Profile Picture
    2 on at
    Update: This morning the issue is resolved by itself. My guess -> it was a temporary bug on MS site.

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