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Hi,
I have customized the default canvas of authorized PVA bot with the help of this link - https://learn.microsoft.com/en-us/power-virtual-agents/customize-default-canvas?tabs=web
But after adding the token key, bot only responds after user first interacts with the chatbot, i.e. bot does not show welcome or login page without user trigger . I have used the HTML code mentioned in the above link.
How can I bring the welcome/ greeting message without user trigger?
Best practice is to redirect users to the greeting topic after authentication is done in the "sign in" topic, it is not automatic.
For example, once my users are authenticated, I greet them with their name (also to make sure the authentication worked in my tests) then I redirect them to the "conversation start" topic
Example after I login:
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