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Power Platform Community / Forums / Copilot Studio / Can't see Customer Ser...
Copilot Studio
Suggested Answer

Can't see Customer Service Hub in the Channels section

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Posted on by 62
Hi All,
 
Maybe I'm on a lower license (though I've not started a Copilot Studio Trial in my org), but I don't see Customer Service Hub which I used to see if I start a Copilot Studio trial - 
Any thoughts?
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  • Suggested answer
    CU22081450-0 Profile Picture
    Most Valuable Professional on at
    Hi,
     
    Start the trial license and check if you already have a Customer Service in your current environment. I am using a trial account and can see it normally:
     

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