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Power Platform Community / Forums / Power Apps / Urgent - Flow sending ...
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Urgent - Flow sending two Approval emails

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Posted on by PhilGlew 93

Hi,

 

I have the below flow created which, for some reason, is sending two emails asking for Approval from the shared mailbox. In the Approval action, I have turned Notifications to Off (false).

 

Any ideas why the email from the shared mailbox asking for approval is coming through twice?

 

Flow Snip.png

 

 

 

 

Categories:
Building Power Apps
I have the same question (0)
  • BCBuizer Profile Picture
    BCBuizer 22,654 Super User 2026 Season 1 on at

    Can you show how the three steps form "Create an approval" are set up?

  • PhilGlew Profile Picture
    PhilGlew 93 on at

    wait snip.pngSAE snip.pngCAP snip.png

  • zmorek Profile Picture
    zmorek 3,272 on at

    And there's nothing in the cc/bcc field of that action, right?

  • PhilGlew Profile Picture
    PhilGlew 93 on at

    Correct.

  • zmorek Profile Picture
    zmorek 3,272 on at

    Is the Mail dynamic content pulling their manager's email? Does that user only have one manager associated with them? Does this affect all user/manager combinations?

  • PhilGlew Profile Picture
    PhilGlew 93 on at

    Yes its pulling the manager email which is where the Approval emails go to. Yes only one manager per user.

  • zmorek Profile Picture
    zmorek 3,272 on at

    What is the trigger? 

  • PhilGlew Profile Picture
    PhilGlew 93 on at

    When an item is created (Sharepoint)

  • zmorek Profile Picture
    zmorek 3,272 on at

    Is there anything in the subsequent actions that create an item in that same list, that could possibly trigger it twice?

  • PhilGlew Profile Picture
    PhilGlew 93 on at

    No, the other actions just update item, not create. 😞

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