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Power Platform Community / Forums / Power Apps / Urgent - Flow sending ...
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Urgent - Flow sending two Approval emails

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Posted on by 93

Hi,

 

I have the below flow created which, for some reason, is sending two emails asking for Approval from the shared mailbox. In the Approval action, I have turned Notifications to Off (false).

 

Any ideas why the email from the shared mailbox asking for approval is coming through twice?

 

Flow Snip.png

 

 

 

 

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I have the same question (0)
  • BCBuizer Profile Picture
    22,565 Super User 2026 Season 1 on at

    Can you show how the three steps form "Create an approval" are set up?

  • PhilGlew Profile Picture
    93 on at

    wait snip.pngSAE snip.pngCAP snip.png

  • zmorek Profile Picture
    3,272 on at

    And there's nothing in the cc/bcc field of that action, right?

  • PhilGlew Profile Picture
    93 on at

    Correct.

  • zmorek Profile Picture
    3,272 on at

    Is the Mail dynamic content pulling their manager's email? Does that user only have one manager associated with them? Does this affect all user/manager combinations?

  • PhilGlew Profile Picture
    93 on at

    Yes its pulling the manager email which is where the Approval emails go to. Yes only one manager per user.

  • zmorek Profile Picture
    3,272 on at

    What is the trigger? 

  • PhilGlew Profile Picture
    93 on at

    When an item is created (Sharepoint)

  • zmorek Profile Picture
    3,272 on at

    Is there anything in the subsequent actions that create an item in that same list, that could possibly trigger it twice?

  • PhilGlew Profile Picture
    93 on at

    No, the other actions just update item, not create. 😞

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