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Draft an email response and save to Drafts folder

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Posted on by BL-10091739-0

My boss wants an AI assistant to read and draft responses to emails.

I am attempting to create a flow for when a new email is received, the email is read by chatgpt, a response is created, and a draft email is placed in the drafts folder of the mailbox.

I have setup a user account with permissions to the target account.

Created a trigger for new email received Oulook365 and specified the target account
Created an action for creating a text with ChatGPT a specified a custom prompt
Created an action for reply to email v3

Obviously this doesn't work.

test run returned an error, of which this the first part.

"Action 'Create_text_with_GPT_using_a_prompt' failed: user with id 5cc655b9-97a6-ef11-8a6a-000d3a36bd07 does not have ReadAccess right(s) for record with id 8af5043b-563c-4e55-b103-7534bce77578 of entity AI Model. Consider assigning a role with the required access level to the user or team. "

It gave a url to check the access record which then returned

"Record form is not available

The record you are trying to access does not have a form to display. Please contact your administrator for assistance.

Error code: 0x83215611Session Id: ba3a3cfc-224d-4368-9c87-fa9aa4f738ddActivity Id: 8acd1d5a-ee9a-440f-9e14-2c7813ae45dcTime: Tue Jan 14 2025 15:59:40 GMT-0600 (Central Standard Time)"

One, has anyone set something like this up and if so, would you share your recipe?

Two, how do identify the user that needs permissions?

Three, any suggestions are welcome.

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AI Builder

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samiak Moderator on at

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Hi,

Thank you for reaching out.

Could you please check your role and permissions here: Roles and security in AI Builder - AI Builder | Microsoft Learn

Let us know the results.

Thank you,

Samia

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BL-10091739-0 25 on at

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@samiak Thanks for the response.

I have made the account accessing the shared mailbox co-owner of the flow and the prompt.

This has allowed the flow to pass the ChatGPT action and now fails on the create email reply.

"Action 'Reply_to_email_(V3)' failed: The specified object was not found in the store., The process failed to get the correct properties. clientRequestId: 137c6b8d-1505-428c-843f-3b766a05f63b serviceRequestId: bca6a30a-9086-cffa-d2b5-b58517b30134"

{
"Cache-Control": "no-store, no-cache",
"Pragma": "no-cache",
"Set-Cookie": "ARRAffinity=9259cc3c6ffbdbe88a1d502f584cd37f9bcbf6a8dd724db70626a17b6ac48d88;Path=/;HttpOnly;Secure;Domain=office365-ncus.azconn-ncus-001.p.azurewebsites.net,ARRAffinitySameSite=9259cc3c6ffbdbe88a1d502f584cd37f9bcbf6a8dd724db70626a17b6ac48d88;Path=/;HttpOnly;SameSite=None;Secure;Domain=office365-ncus.azconn-ncus-001.p.azurewebsites.net",
"Strict-Transport-Security": "max-age=31536000; includeSubDomains",
"x-ms-request-id": "bca6a30a-9086-cffa-d2b5-b58517b30134",
"X-Content-Type-Options": "nosniff",
"X-Frame-Options": "DENY",
"x-ms-environment-id": "default-5648ecf3-41e7-44c1-b016-9a77ca3a28b7",
"x-ms-tenant-id": "5648ecf3-41e7-44c1-b016-9a77ca3a28b7",
"x-ms-dlp-re": "-|-",
"x-ms-dlp-gu": "-|-",
"Timing-Allow-Origin": "*",
"x-ms-apihub-cached-response": "true",
"x-ms-apihub-obo": "false",
"Date": "Mon, 20 Jan 2025 17:52:23 GMT",
"Content-Length": "619",
"Content-Type": "application/json",
"Expires": "-1"
}

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BL-10091739-0 25 on at

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I have made progress and updated the flow using this for guidance: Use ChatGPT in MS PowerAutomate Flows - NodeMasters.

My flow is executing.

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Mark Nanneman 991 Super User 2025 Season 2 on at

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You can create a draft email reply with an AI action (like AI Builder GPT Prompt or whatever API you want) and then save it in an actual draft email in the draft folder using a Graph API call with Invoke an HTTP Request with Entra ID.

Here's a blog post and video on it.

https://youtu.be/2ElY6oKbI5M

https://marknanneman.wordpress.com/2025/01/21/create-a-draft-reply-email-with-ai-builder-and-graph-api-in-power-automate/

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