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Power Platform Community / Forums / Copilot Studio / Copilot Studio Error O...
Copilot Studio
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Copilot Studio Error Only in Teams

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Posted on by Filipe1 6

I am receiving an error message with any type of interaction through Teams with the chatbot developed in Copilot Studio.
 

This error does not occur in the development chat and through the 365 chat. In other words, it only occurs in Teams.
 

Other bots in the same environment are not experiencing this problem.
 

Error message received:

"Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID:"

Do you know what it could be? I've already tested several possibilities.

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I have the same question (0)
  • Michael E. Gernaey Profile Picture
    Michael E. Gernaey 53,504 Super User 2025 Season 2 on at
     
    Unfortunately that doesn't mean much and without seeing the agent and what it does those really are only good for the PG to debug with.
     
    Possibly you have an issue with the type of Team/Channel it is? Private versus public, who is invited etc, the security model you selected for the agent.
     
    Those would be the only things I can really think of (again depending on what Data and or Prompts etc you have, it just might not be compatabile/security) related
  • Adhemar SGV Profile Picture
    Adhemar SGV 15 on at
    I have the same Issue, but in Copilot Studio works fine.

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