Skip to main content

Notifications

Copilot Studio - Bot Extensibility
Unanswered

Connecting the Bot framework composer with power virtual agent as as skill for adapting the voice capabilities

(0) ShareShare
ReportReport
Posted on by

Hey folks,

I am trying to create the DTMF(touch tone  based bot) for example: press 1 for English and after customer selected the option the call will be route to agent. So for this I want to connect the Power virtual agent to Bot framework Composer. 

referring this document : https://github.com/microsoft/botframework-components/blob/main/packages/Telephony/UsingComposerToBuildPVAVoiceSkills.md

 

deployed the required resources to azure also like app service, app registration: but still getting error on adding skill. screenshot of error uploaded below.

Categories:
  • cloudatica Profile Picture
    cloudatica 42 on at
    Re: Connecting the Bot framework composer with power virtual agent as as skill for adapting the voice capabilities

    Hi @CRM7 ,  We faced similar challenges when we were trying it. So, we wrote this article to capture the steps. Error messages are very hard to understand but check a few things that we mentioned in the article:

    * Your manifest file is reachable

    * Your endpoint, msapp id etc are correct in the manifest file

    * You have put the manifest file url as the home page url in the app registration

    * .env file for nodejs project (or settings file in C#) have correct info

     

    Above steps are more are covered in the article. Hope this helps.

  • nesrivastava Profile Picture
    nesrivastava on at
    Re: Connecting the Bot framework composer with power virtual agent as as skill for adapting the voice capabilities

    @CRM7 ,

    Make sure your manifest is in the right format. Check out these resources:

    I came across this document, follow the steps mentioned in it and see if it helps: 

    Thanks!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,526

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,907

Leaderboard

Featured topics