Hey folks,
I am trying to create the DTMF(touch tone based bot) for example: press 1 for English and after customer selected the option the call will be route to agent. So for this I want to connect the Power virtual agent to Bot framework Composer.
referring this document : https://github.com/microsoft/botframework-components/blob/main/packages/Telephony/UsingComposerToBuildPVAVoiceSkills.md
deployed the required resources to azure also like app service, app registration: but still getting error on adding skill. screenshot of error uploaded below.
Hi @CRM7 , We faced similar challenges when we were trying it. So, we wrote this article to capture the steps. Error messages are very hard to understand but check a few things that we mentioned in the article:
* Your manifest file is reachable
* Your endpoint, msapp id etc are correct in the manifest file
* You have put the manifest file url as the home page url in the app registration
* .env file for nodejs project (or settings file in C#) have correct info
Above steps are more are covered in the article. Hope this helps.
@CRM7 ,
Make sure your manifest is in the right format. Check out these resources:
I came across this document, follow the steps mentioned in it and see if it helps:
Thanks!