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Power Platform Community / Forums / Copilot Studio / system sustains a defa...
Copilot Studio
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system sustains a default of multi-choice even the dialog is called again

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Posted on by Microsoft Employee

A dialog is setup in the BotFrameworkComposer through PVC calling.
Intended function of the dialog is to:
  1. display array of choice (using conversation.xxx for array and also choice)
  2. taking input of choice, then switch to the corresponding Topic/Dialog 
However, after the passing on the dialog for the first time, displaying the array properly and obtain the choice correctly, then, it does not display the array to allow the multiple choice again by calling it subsequently through connected topic/dialog. It is always switched to the branch of the 1st choice.

Appreciate for any advice.

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  • Verified answer
    peterswimm Profile Picture
    Microsoft Employee on at

    Is this on a question node? Have you adjusted the scope of this to be per dialog, so if they leave they will be prompted again for the question?

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Correct. It's a question node. Thanks for pointing me to the direction. I have not yet fully comprehend "scope" relationship with those conversation, dialog, turn...etc...
    I just copied the Example 2 (Display a multi-select options list in PVA) as I want a vertical menu (vs those horizontal ones in the PVA) and then adapting them to my program scenario. I thus used "conversation" naturally.
    Not as straightforward.

  • peterswimm Profile Picture
    Microsoft Employee on at

    Yea we default to the most flexible, and if you try the new public preview, you will find some more flexibility here for your use cases.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Thanks peterswimm. Let me have a go for the public review. By the way, do you know where I can check the current version of PVA/BotFrameworkComposer that my system is running on?

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I just went to the public review version, it seems that the Teams channel is not available yet. 
    On the other hand, please advise how I may "turn off" a multiple choice selection list after user has made a choice and the bot has directed to another topic which will also have a new set of multiple choice selection.
    i.e.
    Topic 01 > multiple choice list Alpha > direct to Topic 02
    Topic 02 > multiple choice list Beta 
    After user choosing an option from Alpha, the bot will display Beta. How do I make the Alpha display dimmed so that user cannot go back to choose it?

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