Having read https://www.nigelfrank.com/microsoft-dynamics-blog/microsoft-dynamics-365-the-common-data-model-explained/ we are keen to use Business Process Flows between some of our external systems and Dynamics 365 Version 9.
I want to create Business Process Flows in the default environment in model driven mode.
However, we cant because a database has not been created.
I have tried the following:-
1. In the default environment, Business Logic/Flows section the error is "You don't have a database. Create a database to start building flows using entities from the Common Data Service for Apps."
2. In the Entities section of Data, we are told to create a database, but when I try I get the error "It looks like you don't have permission to use the Common Data Service in this environment. Switch to a different environment, or create your own."
I cant see our Dynamics 365 Entities here. They should be listed in the same way a fresh and basic entity list appears when I create a new environment alongside our default one in the Admin Centre. I am the global admin.
3. If I try to create the database in the PowerApps Admin centre I get the error "The default environment’s region ('europe') is different from your company’s Azure Active Directory home location ('unitedkingdom'). Creating a database here isn’t available."
I have had a number of conversations with Microsoft support and they have told me that this is not a bug, but a limitation of the system and actually not related to the location of the region or AAD at all.
I cant believe I should not be able to see our default Dynamics 365 entities and work with these. I thought this was the main purpose of the new powerapps CDS.
Here is the quote.
"My name is Srinivas Neelapalayam and I am the Operations Manager here at Microsoft. We have done extensive research and troubleshooting to understand the issue which you are facing. However we will convey your feedback to Product team in order to add this feature to MS Flow.
Our Product team pushes improvements and features on weekly basis. These improvements are planned well in advance. But there are some of the improvements which will have lot of dependencies due to which it takes long time and sometimes it becomes extremely hard for us to define an ETA even though we have a road map of improving the feature. We hope you understand the complexity here. Our focus is always on improving customer experience and giving what customer is looking for sooner or later.
We would encourage you to see if this idea already exists. If not please post this awesome idea @<<MS Flow Ideas>> and vote for it.
At this moment we cannot do much from our side. So We look forward to hearing back from you and receiving confirmation that we can achieve this ticket."
Anybody shed any light?
Thanks
