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Power Platform Community / Forums / Copilot Studio - Topic Creation & Management / How to troubleshoot Ht...
Copilot Studio - Topic Creation & Management
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How to troubleshoot HttpRequest?

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Posted on by Woland

I have an Http Request defined that when called within Chat generates an exception:

 

Error Message: HTTP request failed with status code 500 InternalServerError. Error Code: HttpRequestFailure Conversation Id: 35f19bfd-e3dc-4c83-bee5-45a97f6dcfc8 Time (UTC): 2024-01-20T01:42:29.926Z

 

How do I go about troubleshooting this? ErrorCode and ErrorMessage doesn't provide me much of the detail. Can I get access to the body of response I received from the server? 

 

What are the tools available to troubleshoot / debug such cases?

  • citron-truc Profile Picture
    citron-truc 389 on at
    Re: How to troubleshoot HttpRequest?

    Hello,

     

    I hope you are doing well. In order to troubleshoot http requests, I recommend using Postman beforehand (https://www.postman.com/ ). It's a website that lets you send http requests for free.
    When I would get an error, I would ask copilot to send the faulty credentials in the chat and then try them in postman (not great security-wise, don't deploy a copilot that sends its credentials in the chat).

    Have a great day !

  • nesrivastava Profile Picture
    nesrivastava on at
    Re: How to troubleshoot HttpRequest?

    @Woland

    Have you tried looking into the browser trace? It can be helpful. For instance, when I generated the error and ran the network trace, I could see that my key value doesn't match with the entity.

    Alternatively, you can also refer to this documentation: https://learn.microsoft.com/en-us/microsoft-copilot-studio/error-codes

     

    nesrivastava_0-1706561759322.png

     



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