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I have an Http Request defined that when called within Chat generates an exception:
Error Message: HTTP request failed with status code 500 InternalServerError. Error Code: HttpRequestFailure Conversation Id: 35f19bfd-e3dc-4c83-bee5-45a97f6dcfc8 Time (UTC): 2024-01-20T01:42:29.926Z
How do I go about troubleshooting this? ErrorCode and ErrorMessage doesn't provide me much of the detail. Can I get access to the body of response I received from the server?
What are the tools available to troubleshoot / debug such cases?
@Woland
Have you tried looking into the browser trace? It can be helpful. For instance, when I generated the error and ran the network trace, I could see that my key value doesn't match with the entity.
Alternatively, you can also refer to this documentation: https://learn.microsoft.com/en-us/microsoft-copilot-studio/error-codes
Hello,
I hope you are doing well. In order to troubleshoot http requests, I recommend using Postman beforehand (https://www.postman.com/ ). It's a website that lets you send http requests for free.When I would get an error, I would ask copilot to send the faulty credentials in the chat and then try them in postman (not great security-wise, don't deploy a copilot that sends its credentials in the chat).
Have a great day !
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