Automatic retry for Generative answers

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Posted on by citron-truc

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Good morning,

I hope you are doing well. I use copilot studio with azure openai. When asking for generative answers, many question fail because of a "SystemError". After doing multiple tests, it seems these SystemErrors are due to copilot studio doing an http request to azure openai and the request failing.

Is it possible to put in place an automatic retry so that if the request fails with message SystemError, there is an automatic retry? Generally, is it possible to put in place a retry so that "if the request failed in less than 1 second, there is an automatic retry?"

Have a great day.

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RC-05121305-0 6 on at

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Hello @citron-truc, is it possible to come on dm i have some question.
Maybe you will be able to help me with copilot studio

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Artur Stepniak 1,539 Super User 2025 Season 2 on at

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Hello,

the SystemError that you encounter is quite often and it's related more to the prompt that you're sending in the input, not to the HTTP request failing. It's not possible to perform a retry in the action itself, you'd need to create a logic within a topic, for example: after Generative answers return blank (you can check via If statement), try to use Generative answers again.

In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.

Best regards,

Artur Stepniak

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