Enabling auto replies for a message with specific keywords

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Posted on by AD-14072207-0

Hi,

I am trying to build a workflow for automating replies to a message posted in channel or a chat, if it contains "raise issue", and post an automated reply to that channel, I am facing issue in the condition where I try to check if message consist of "raise issue or not"

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MS.Ragavendar 7,164 Super User 2026 Season 1 on at

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@AD-14072207-0,

In Power Automate there is a trigger when a message is posted in channel or chat.

Add condition : If the message contains "raise issue"

Action : Reply to the message automatically.

Enter the value in the trigger conditions

@contains(toLower(triggerBody()?['text']), 'raise issue')

Use Send Email action accordingly or post teams chat.

Condition Based Means

Formula

contains(toLower(triggerOutputs()?['body']['text']), 'raise issue')

True block your logic & false block nothing.

🏷️ Please tag me @MS.Ragavendar if you still have any queries related to the solution or issue persists.

✅ Please click Accept as solution if my post helped you solve your issue and help others who will face the similar issue in future.

❤️ Please consider giving it a Like, If the approach was useful in other ways.

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AD-14072207-0 2 on at

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Hi @MS.Ragavendar I tried the flow that you suggested thi is the preview code for Condition which is getting evaluated to false always

{

"type": "If",

"expression": {

"and": [

{

"equals": [

"@contains(triggerOutputs()?['body']['value'],'raise issue')",

true

]

}

]

},

"actions": {},

"else": {

"actions": {}

},

"runAfter": {}

} and this is the code of main when a new message is received connector

{

"type": "OpenApiConnectionWebhook",

"inputs": {

"parameters": {

"threadType": "channel",

"requestBody/channels": [

"19:67bc4c756e4e4022832530b38894bf77@thread.tacv2"

],

"requestBody/groupId": "ef0157ff-48a8-413a-92a0-ea703a7f2237"

},

"host": {

"apiId": "/providers/Microsoft.PowerApps/apis/shared_teams",

"connection": "shared_teams",

"operationId": "WebhookNewMessageTrigger"

}

},

"conditions": [],

"metadata": {

"operationMetadataId": "51b32f3b-131c-4c3f-8823-8712f50790ef"

}

}

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MS.Ragavendar 7,164 Super User 2026 Season 1 on at

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@AD-14072207-0,

I tried this trigger - When a new message is added to a chat or channel -> Compose

However when a new message alone is being recognized, replies are not tested with some other triggers its not working.

🏷️ Please tag me @MS.Ragavendar if you still have any queries related to the solution or issue persists.

✅ Please click Accept as solution if my post helped you solve your issue and help others who will face the similar issue in future.

❤️ Please consider giving it a Like, If the approach was useful in other ways.

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MS.Ragavendar 7,164 Super User 2026 Season 1 on at

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@AD-14072207-0,

A quick follow-up to see, does the suggestion worked for you or still you were looking for any other approaches or assistance.

🏷️ Please tag me @MS.Ragavendar if you still have any queries related to the solution or issue persists.

✅ Please click Accept as solution if my post helped you solve your issue and help others who will face the similar issue in future.

❤️ Please consider giving it a Like, If the approach was useful in other ways.

Was this reply helpful? Yes No