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Session Id : qjVYKNgeKwueYkU7RKIboO
Copilot Studio - Calling Actions from Copilot S...
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Call an action

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Posted on 5 Nov 2020 10:00:21 by 35

Hello,

I cannot call an action via PVA. I can see the list of actions, but when I click on the desired action, nothing ... it doesn't want to appear. However, it works on other actions.

Could you help me please ?

Thank you in advance

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  • CU22081450-0 Profile Picture
    Most Valuable Professional on 05 Nov 2020 at 13:37:27
    Re: Call an action

    Hi @FUS @aurlho ,

     

    I checked here and it's working normally.

     

    Can you open a ticket inside the PVA support, please? 

    http://powervirtualagents.microsoft.com/en-us/support

    They can help you better and understand your environment, maybe your issue is inside your environment.

  • FUS Profile Picture
    150 on 05 Nov 2020 at 13:17:30
    Re: Call an action

    I have the same problem, tried out PVA today wanted to create a Action which took me to Power Automate where I created a simple flow.
    When I went back to PVA I could see the new action and I can choose to edit it... but I can't add it to the PVA-flow.

    Even tried to close all Edge browsers I had open to see if it helped... but still noting 😞

    I wonder if the top row about "Authenticate" can have something to do with it.
    But that won't work if I want anyone to be able to use the PVA-flow.

    FUS_0-1604582554094.png

     

  • aurlho Profile Picture
    35 on 05 Nov 2020 at 12:40:03
    Re: Call an action

    Hi @renatoromao 

    Thank you for your answer!

    I'm using google chrome. Unfortunately it still does not work, I have my list of actions but I can only call certain actions ...

  • CU22081450-0 Profile Picture
    Most Valuable Professional on 05 Nov 2020 at 11:26:32
    Re: Call an action

    Hi @aurlho ,

     

    Can you sign-out, close all browsers, open again e sign-in again, please?

    Maybe your issue is inside the browser. 

    And which browser do you are using?

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