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Power Platform Community / Forums / Copilot Studio / Citation Sources not c...
Copilot Studio
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Citation Sources not clickable with generative orchestration in Teams application

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Posted on by 9
IDK what happend but my agent doesn't cite the sources correctly it used to do it before.

It used to reference my sources correclty like this :  

After the weekend it doesnt show the resources used correclty 
it shows it just as text.

I use sharepoint as knowledge sources and teams application as platform to host the agent/chatbot.
 
In the Copilot studio test chat it will show correctly.


I use generative orchestration and a topic which triggers on ai generated response to add a adpative card to let the user review the generated response.


Any help i greatly appreciated.
 
I have the same question (0)
  • JS-04061351-0 Profile Picture
    9 on at
    Citation Sources not clickable with generative orchestration in Teams application
    I am having the same problem. Are you setting the variable ContinueResponse = false and then using System.Response.FormattedText
    in the message node in addition to your adaptive card?
  • Jelle de Haas Profile Picture
    42 on at
    Citation Sources not clickable with generative orchestration in Teams application

    Indeed, ContinueResponse = false and then sending System.Response.FormattedText

    I’ve implemented a quick workaround until we find a better solution:

    If(
    IsEmpty(System.Response.Citations),
    System.Response.FormattedText,
    System.Response.FormattedText
    & Char(10) & Char(10)
    & “**Sources:**” & Char(10)
    & Concat(
    System.Response.Citations As c,
    “1. [” & c.Name & “](” & c.Url & “)” & Char(10)
    )
    )
  • Suggested answer
    Jelle de Haas Profile Picture
    42 on at
    Citation Sources not clickable with generative orchestration in Teams application

    Solution found: use the OnPlanComplete topic trigger to collect feedback after the AI response

    Topic: Capture AI Response
    Trigger: OnGeneratedResponse

    Nodes:
    – Set variable value Global.isAIGeneratedResponse = true
    – Set variable value Global.FormattedText = System.Response.FormattedText
    – Set variable value Global.Citations = System.Response.Citations (optional, I’m tracking which sources receive positive and negative feedback)
    Don’t cancel the response (so don’t set System.ContinueResponse to false)

    Topic: “Plan complete – ask for feedback”
    Trigger: OnPlanComplete
    Add condition to the trigger: Global.isAIGeneratedResponse = true

    Nodes:
    – Send message (or Ask with adaptive card): send an Adaptive Card to request feedback. Pass Global.FormattedText (and optionally Global.Citations) into the card data.
    – Set variable value Global.isAIGeneratedResponse = false

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