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Power Platform Community / Forums / Copilot Studio / Only a part of users c...
Copilot Studio
Suggested Answer

Only a part of users can Access bot in Teams--even choose " everyone in organization" can use it

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when I published the bot to teams, user can use the "copy link", only 1 or 2 out of 100 people couldn't use the Bot in Teams . However, a few days later, the number of people who could not use it increased daily. After a few weeks, only 1 or 2 people will be able to use it, What could be the possible cause of this problem and how to resolve it? Thanks.
 
 
 
 
 
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  • Suggested answer
    Joseph_Fadero Profile Picture
    670 Power Up Champ - 2025 on at
    Hi Carryz,
     
    Good day,
     
     
    it provides some useful information about your question
     
    Only shared users can find and install the copilot in the Copilot extensions section of the Teams app store. The copilot does not show for everyone in the organization even if it is configured to allow everyone to use the copilot. To show the copilot to the organization, submit the copilot for an admin's approval to show it in the Built for your org section of the Teams app store.
     
    A copilot can only appear in the Copilot extensions section of the Teams app store if the total number of shared users doesn't exceed the limits imposed by the Teams app store discovery policy for your tenant. To make your copilot available to a larger number of users, partner with your admin to show the copilot to the organization.
     
    Kindly feel free to like my response and mark as a solution if it aids you resolve your issue
     
     

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