You’re offline. This is a read only version of the page.
I would like to customize the adaptive cards as i've already done with the suggested actions.
In the guide i find that it's possible to override only these property:
Property Type Required Description Default
| background | string | No | Adaptive Card background color | "white" |
| color | string | No | Adaptive Card text color | "black" |
| anchorColor | string | No | Adaptive Card hyperlink text color | "blue" |
| buttonWhiteSpace | string | No | Sets the white-space css property on buttons | "normal" |
| textWhiteSpace | string | No | Sets the white-space css property on text bloxks | "normal" |
where can I change the entire UI?
Thanks
Hi @gabrielecurreli ,
We used to have Omnichannel connected with nDynamics365 Customer Service and I opened a thread on D365CS Community, but no lucky as the widget comes with no extra customization apart of the ones from the Dashboard.
Unfortunately, there is no way to customize in PVA to reflect on omnichannel as it uses its own widget for the chatwindow.
Cheers,
Fernando
i'm using omnichannel-chat-widget
I'm assuming you need to customize the bot framework web chat client in order to render adaptive cards in a specific way. Have you checked these?
#1
Michael E. Gernaey
468
Super User 2025 Season 2
#2
stampcoin
52
Super User 2025 Season 2
#3
trice602
46
Super User 2025 Season 2
Share
Report
All responses (
Answers (