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Error Opening File

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Posted on by AsiaJo

I am receiving an error when trying to edit my app using the Web. The error box says Error Opening File - App not found. The second window says abnormal termination but I do not know what I have done differently since I first began working on this. Please help! I would be devastated if I lost all the work I have done.

Thanks!

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Building Power Apps

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v-yamao-msft on at

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Hi AsiaJo,

Which browser and what device are you using?

I have seen a similar issue on another thread. The similar thread is:
https://powerusers.microsoft.com/t5/PowerApps-Forum/App-not-starting-from-web-player/m-p/17322#M7463

I tried to open the apps on Windows10 using Edge, IE, Chrome(in regular mode), but I didn’t get the issue, all the apps can be opened on Web player.

Do you have a desktop PowerApps Studios? If you have one, please try to open and edit you app on PowerApps Studio.

I will try to involve others to take a further investigation on this issue. I will back once I got any updates.

Best regards,
Mabel Mao

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AsiaJo 20 on at

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Thank you for your response! My company is not yet on Windows 10 (I believe we are using Windows 7...) so I do not think I can get PowerApps Studio. I also always use the Chrome browser but I am not sure how to tell if I am in regular mode.

I tried launching the Web editor in Internet Explorer and it worked!! Still giving errors in Chrome though and it had never done that before.

Thank you!

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RJ-10010047-0 on at

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Hi AsiaJo,

The issue on the thread that Mabel linked should now be resolved:
https://powerusers.microsoft.com/t5/PowerApps-Forum/App-not-starting-from-web-player/m-p/17322#M7463

This was due to an bug with our deployments that was causing apps opened in the Web Player to not open correctly. We've since pushed out a fix.

Can you please try again and let us know if you are still seeing a problem?

Thanks,
Ryan

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AsiaJo 20 on at

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Chrome on Windows 7 still will not work. IE works.

Thanks!

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romitch Microsoft Employee on at

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Hi AsiaJo,
Can you provide the screenshot of the error dialog in this thread?
We will want to look our logs to find the root cause of this error

Thanks

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AsiaJo 20 on at

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romitch Microsoft Employee on at

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Hi,
From our side it looks like there was an issue with trying to Authorize the account.

Can you try the following and report back?
1. Open chrome in incognito and see if you still see the issue.
2. If incognito works, try clearing the cookie and cache and see if the problem is resolved.

While we are working on this on our end to fix it more permanantly, let us know if this workaround works for you

Thanks

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AsiaJo 20 on at

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Incognito worked! Then I cleared cookies from powerapps which made it work in regular mode too.

Thanks for your help!

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