web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
Sign Up for Ask a Community Pro Today!
Share your business problems and get Power Platform leaders' perspectives!
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / AuthenticationNotConfi...
Copilot Studio
Suggested Answer

AuthenticationNotConfigured

(1) ShareShare
ReportReport
Posted on by PK-17091203-0 9
How do I solve this error? Trying to get a Copilot Agent to work, that is trained on a sharepoint site.
 
I try to use demo website, but I get this error every time:

An error has occurred. Error code: AuthenticationNotConfigured Conversation Id: 7MjNoSH8KZgFRh8duIEiM1-eu Time (UTC): 2024-09-17T12:02:18.052Z.
 
It does not matter if I switch browsers, use incognito, set it to "no authentication required", wait 30 mins etc, always same error..
 
 
 
Categories:
General topics
I have the same question (0)
  • PK-17091203-0 Profile Picture
    PK-17091203-0 9 on at
    DId anyone manage to solve this? In my authentication settings it's set to "no authentication". If I set it to require it, it asks me all sorts of information I don't have, like client ID, secret etc etc etc.
  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,592 Super User 2025 Season 1 on at
     
     
    Looks like some issue in the Authentication only.
     
    To connect to SharePoint, i would recommend using Authenticate Manually. 
     
    Please follow the steps mentioned in the below post.
     
     
     
     
    Thanks.
  • Suggested answer
    juangonzalezAuc Profile Picture
    juangonzalezAuc 97 on at
    When using Sharepoint as a knowledge source outside of Teams or Power Apps, like in the demo website, you'll need to set up manual authentication, then you'll get a request to get a code to log into your copilot and then it will work.
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities
Sign Up for Ask a Community Pro Today!
Share your business problems and get Power Platform leaders' perspectives!

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the January Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Copilot Studio

#1
Valantis Profile Picture

Valantis 303

#2
chiaraalina Profile Picture

chiaraalina 104 Super User 2026 Season 1

#3
Michael E. Gernaey Profile Picture

Michael E. Gernaey 94 Moderator

Last 30 days Overall leaderboard

Featured topics

Announcing the "Microsoft Copilot Studio ❤️ MCP" lab
Block PII/PCI in Copilot Studio agent user prompt
Welcome to the Copilot Studio forum!

Product updates

Microsoft Power Platform Community release plans