Co-Pilot stopped giving response from SP datasource after changing the authentication from Teams to Manual

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Posted on by AkshaySolanki

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Hi,

We tried to change the authentication of our co-pilot from Teams and power apps only to manual authentication as we have a SharePoint site as data source, and as soon we changed it, Co-Pilot stopped giving responses even in Test co-pilot.

We have everything setup for the manual authentication and we also get the login prompt and code and it successfully logs in but when we ask any question (same prompts we used earlier when we had teams/powerapps authentication) about the SP site, it doesnt give any response anymore

Can someone suggest something

@HenryJammes

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Umianta 290 on at

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Hi @AkshaySolanki
For troubleshooting Generative Answers, please consult the Microsoft documentation available at: https://learn.microsoft.com/en-us/microsoft-copilot-studio/generative-answers-sharepoint-no-response

If my response has addressed your query, kindly mark your post as Solved.
If you found my response helpful or it provided you with a direction to proceed, please give it a Thumbs Up. Your Kudos are appreciated. You can accept multiple posts as solutions.
If you're still encountering any issues or challenges, please don't hesitate to inform me so I can assist you further. I'm here to help.
Cheers ,
Umesh Khandelwal

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citron-truc 394 on at

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Good morning,

I hope you are doing well. I recommend you have a look at this documentation : https://learn.microsoft.com/en-us/microsoft-copilot-studio/nlu-generative-answers-sharepoint-onedrive
Asking questions about a sharepoint asks for an additional security configuration (and different rights). It may have to do with this :
If you have more details, I'd be glad to help.
Have a great day!

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AkshaySolanki 128 on at

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I have them all still issue persists

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AkshaySolanki 128 on at

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I referred to the steps mentioned in the above link article and one of them was manually testing Graph API calls in Graph Explorer with a specific query string and it does give me response in that but when I try to use the same query string as Prompt to Co-pilot, it does not give me response
Mind that I am an owner of the SP site I am trying to access GenAI data through Co-Pilot

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citron-truc 394 on at

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Thank you for the info. I guess it must be something with the copilot studio configuration that is not working and not something about the files. I guess the link given above by Umianta is our best bet. Could you check your security configuration is like the sreenshot below ?

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AkshaySolanki 128 on at

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Yes I can confirm it looks identical to your screenshot

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