Skip to main content

Notifications

Topic Creation & Management
Answered

Test Bot Fail

Posted on by 63

Hi All,

I'm new to the Power Virtual Agent Platform.

I was trying to run a basic test and it returned with an error saying "send failed"

Does anyone know what the root cause could be?

  • Tosyn_88 Profile Picture
    Tosyn_88 63 on at
    Re: Test Bot Fail

    I have tried both suggestions and it still did not work. Is there a way this can be looked into because i have never used the bot before. I have just tried to start up a basic bot and it wont work 😞 

  • renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: Test Bot Fail

    Hi @Tosyn_88 ,

     

    You can try to open a ticket into the Microsoft support. 😞 

  • Tosyn_88 Profile Picture
    Tosyn_88 63 on at
    Re: Test Bot Fail

    I have just tried a new bot and it still returned the same result 😞 

  • chass Profile Picture
    chass on at
    Re: Test Bot Fail

    I have seen this when changing a topic but not saving it then using the trigger for updated topic. 

    ...If it persists definitely agree trying a new bot would be a great first step

     

  • renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: Test Bot Fail

    @Tosyn_88 ,

     

    Yes, trial plans should be enough.

    Did you try to create a new bot? 

  • Tosyn_88 Profile Picture
    Tosyn_88 63 on at
    Re: Test Bot Fail

    Should the free trial not be enough to work for basic experiments with the platform?

     

    How do i check the permissions? Please any advice would go a long way

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: Test Bot Fail

    @Tosyn_88 ,

     

    Try to create a new bot.

    If the problem persists, see your permission and your license. And contact your administrator.

  • Tosyn_88 Profile Picture
    Tosyn_88 63 on at
    Re: Test Bot Fail

    Thank you @renatoromao  for responding!

     

    I have tried using the authoring canvas and the test still failed.

     

    When i typed the "trigger phrase" it just waits and then returns "send failed - Retry"

  • renatoromao Profile Picture
    renatoromao 6,762 on at
    Re: Test Bot Fail

    Hi @Tosyn_88 ,

     

    Did you fix this problem?

     

    Open the home page on the left menu, your bot will be opened and you can see the "Go to Topics" link. Click here, select your topic, click the "Go to authoring canvas" button and now you can talk with your bot using your trigger phrases.

     

    I took a picture attached.

Helpful resources

Quick Links

Exciting News for Copilot Studio Communi…

Get ready to experience a whole new level of engagement with the Copilot Studio…

Celebrating the May Super User of the…

LaurensM is an exceptional contributor to the Power Platform Community…

Check out the Copilot Studio Cookbook…

We are excited to announce our new Copilot Cookbook Gallery in the Community…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 137,998

#2
RandyHayes Profile Picture

RandyHayes 76,308

#3
Pstork1 Profile Picture

Pstork1 63,059

Leaderboard

Featured topics