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Trouble adding Topic Suggestions from MS Teams Wiki

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Posted on by 2

I have a MS Team set up for a support Chatbot

I have a Wiki setup within this team with support documents and Q&A's

Whenever I attempt to add the Wiki URL or the individual page URL's to the Topic suggestion I always receive the same Topic suggestion for each URL e.g. 

https://teams.microsoft.com/l/entity/com.microsoft.teamspace.tab.wiki/tab::71e0cf39-70fe-4bd6-8b14-dd0033fe3ab6?context=%7B%22subEntityId%22%3A%22%7B%5C%22pageId%5C%22%3A19%2C%5C%22origin%5C%22%3A2%7D%22%2C%22channelId%22%3A%2219%3A635aa2ae72e2451bae307d04169c1afb%40thread.tacv2%22%7D&tenantId=c5d0a64e-2200-4c9b-ab70-8546f174e053

 

Trigger phrases (1)
Stay better connected with the Teams desktop app
 |
Message
Already have the Teams app? Launch it now

Privacy and Cookies Third-Party Disclosures 

 |

End
End with survey
 
Is there any way I can get the Wiki pages into the topic Suggestions or do I have to create each topic manually
  • Re: Trouble adding Topic Suggestions from MS Teams Wiki

    Hi, has there been any development on this? We have all our FAQ and knowledge base in our Wiki, and would very much like to be able to add this to the chat bot topics. 


  • daryamaz Profile Picture
    daryamaz on at
    Re: Trouble adding Topic Suggestions from MS Teams Wiki

    Understand the need to support authenticated sites and that is on the backlog. For now the only workaround is to put your content into one of the supported document formats and temporarily place that on a site that does not require authentication. Of course you should consider the sensitivity of the content and if this exposure is an acceptable risk or not for your business.

  • PaulMilam Profile Picture
    PaulMilam 2 on at
    Re: Trouble adding Topic Suggestions from MS Teams Wiki

    We use single sign on for Teams/Sharepoint/Intranet etc.

    Is there any way I can automatically add topics/topic suggestions or am I stuck adding topics manually due to the required authentication?

  • daryamaz Profile Picture
    daryamaz on at
    Re: Trouble adding Topic Suggestions from MS Teams Wiki

    I assume your Team/Sharepoint requires authentication which currently isn't supported. As a result the system isn't able to get past the generic Teams landing page and that content is passed in for topic suggestions. 

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