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SSO chatbot web authentication time

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Posted on by 6

I would like to know how long the chatbot remains authenticated using SSO, and if it would be possible to extend this authentication time for the entire day, for example, without requiring re-authentication.

  • adilei Profile Picture
    adilei on at
    Re: SSO chatbot web authentication time

    Please reach out to the person or team managing Entra ID for your organisation 

  • jcs084 Profile Picture
    jcs084 6 on at
    Re: SSO chatbot web authentication time

    Please, anyone can help me?

  • jcs084 Profile Picture
    jcs084 6 on at
    Re: SSO chatbot web authentication time

    Sure, but I didn't understand how I can remove this need for a user to authenticate every 30 minutes. Can you tell me the step-by-step process? My chatbot is on my Azure portal as a web plugin, as shown on the page below.Captura de tela 2024-04-18 083252.png

  • Umianta Profile Picture
    Umianta 285 on at
    Re: SSO chatbot web authentication time

    Hi @jcs084 

     

    To extend token expiry, you can adjust token lifetimes in Azure Entra. This setting enables the configuration of token lifetimes issued by Microsoft Entra ID. However, note that this policy has been replaced by Authentication session management with Conditional Access. For further information, please refer to the following link:

    https://learn.microsoft.com/en-us/entra/identity/authentication/concepts-azure-multi-factor-authentication-prompts-session-lifetime

     

    If my response has addressed your query, kindly mark your post as Solved.

    If you found my response helpful or it provided you with a direction to proceed, please give it a Thumbs Up. Your Kudos are appreciated. You can accept multiple posts as solutions.

    If you're still encountering any issues or challenges, please don't hesitate to inform me so I can assist you further. I'm here to help.

    Cheers ,

    Umesh Khandelwal

  • jcs084 Profile Picture
    jcs084 6 on at
    Re: SSO chatbot web authentication time

    How can I increase the token expiration time? It's currently only lasting 30 minutes.

  • adilei Profile Picture
    adilei on at
    Re: SSO chatbot web authentication time

    Token expiry is controlled by your IDP, not by Copilot Studio. What's the reason behind this request? 

  • Re: SSO chatbot web authentication time

    Hi @jcs084 ,

    Unfortunately, SSO does not support chatbot channels.

    The following link details the channels that currently support SSO.

    Configure single sign-on with Microsoft Entra ID - Microsoft Copilot Studio | Microsoft Learn

     

    Best Regards,

    Sunshine Gu

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