Power Platform Community Forum Thread Details

Hello,

I'm building my first Custom Copilot in Copilot studio and a few weeks ago I created a global variable usr_PostCode and clicked the 'Allow to carry between sessions' box.

I used the test bot and added a random postcode.

I then decided that I didn't want the global variable to persist between sessions so I deselected the box. But every single time, I use the test bot it remembers the random postcode I entered a couple of weeks ago. If I set the postcode to something else, the next time I restart the bot - it thinks it has that old postcode again.

It seems to not be an issue in the published bot but only in the test bot within Copilot studio - but it's been driving me around the bend. How do I reset that variable value so that it is not remembered between sessions?

Things I've tried:

Renaming the variable - this worked but I don't want to do this permanently as a) this is the best name and b) I've a tonne of adaptive cards that would need updating.
Running the "Clear variable values" action beforehand - this doesn't work.
Switching the 'carry between sessions flag' on and off again - didn't work.
Trying a different browser - same issue, it must be account-specific and not stored in local storage.
Switching the 'carry between sessions flag' on and then running the clear variables action and then switching it off again - didn't work, I wasn't optimistic, just desperate.
Before the UI changed I thought there was somewhere you could see the value of variables as you were testing. I can't find it now but I think it was showing blank even though it wasn't.

Any ideas? It feels like such an insignificant thing to get stuck on but that seems to be a bit of a theme!
Thanks