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With our 24-hour booking policy you can make changes to your reservation within 24-hours of buying your ticket without paying a fee. But there are a few rules: You must book your flight at least one week in advance. You must cancel or change your flight within 24 hours of the time you made your reservation.

You can ask United Airlines for a refund to your original form of
payment in case of an unplanned event due to which you can not fly
within one year of the ticket purchase. Here are some of the unplanned
events considered by United:

Death of a traveler, a companion of his, or immediate family member.

If one or more travelers are on jury duty on the scheduled date.

Certain serious illnesses.

Traveling due to military orders or a family of military members whose flights need to be canceled due to the same order.

If you are not able to travel due to any of the above reasons, you
can cancel your flights and request a refund. However, United Airlines
will require supporting documentation to issue them to you.

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