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Power Platform Community / Forums / Power Apps / Sending Email to on-pr...
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Sending Email to on-prem Mailbox from Power App

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Posted on by 16

I'm creating an App that is going to send emails.
Some of my colleagues work from the country, that requires on-prem mailboxes, therefore I cannot send them directly from power Apps with the Office365.SendEmail() because it uses cloud connector. So we created a cloud-based shared mailbox, and Power Automate flow, that is using the "Send Email from shared mailbox".

The flow works while I'm testing it from my computer. But when the flow is called by the user from Power App in on-prem country it is not working. Are there any solutions for this issue?

Agrig_0-1697726986109.png

 

I expect that problem is that those users do not have access to the shared mailbox? Probably Power Apps runs flow on behalf of the user and as the user have no access to the mailbox, then we flow fails? How to overcome this?

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  • Verified answer
    v-xiaochen-msft Profile Picture
    on at

    Hi @Agrig ,

     

    Please try to create a parent flow and a child flow.

    Canvas app --> Parent flow -->Child flow (this flow uses your connection)

    vxiaochenmsft_2-1697767315201.png

     

    //Child flow

     

    vxiaochenmsft_1-1697767277597.png

    // Parent flow

     

    Best Regards,

    Wearsky

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