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AI Builder - Business Card Reader - Scanned Image quality

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Posted on by FW-14050910-0

Hi, I'm currently building a business card reader app using the AI Builder - Business Card Reader.

However, when it scans, displays, and stores the image into my Dataverse, the image quality is horrible — like something from a 2002 camera phone.

I’ve read that I can instead capture the image as binary encoded in Base64, but I don't know how to achieve this technically.

Any ideas?

Regards,

Felix

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Jon Unzueta 1,827 Super User 2025 Season 2 on at

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@FW-14050910-0

It looks like you've restated the summary I provided — would you like help with any of the following next steps?

✅ Drafting a message to Microsoft Support with all the relevant error details.

🔄 Guidance on exporting/importing the app between environments.

🛠️ Steps to restore a previous version of the app from version history.

🔍 Help checking environment-specific dependencies like connectors or variables.

🏷️ Tag me if you have any further questions or if the issue persists.

✅ Click "Accept as Solution" if my post helped resolve your issue—it helps others facing similar problems.

❤️ Give it a Like if you found the approach useful in any way.

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FW-29051654-0 2 on at

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Updated answer:

A very tiny thumbnail is shown in the BusinessCardComponent.OriginalImage.

The original uncompressed image is stored in Dataverse.

Use a Image component to display the uncompressed image with original quality in its properties.

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