Answered

Failed to publish the bot - Evidence attached

(0) Share

Report

Posted on by WilliamsL

Hello,
How can I find the topic that is causing me an error? I went through topic by topic with the checker and no errors were found. How is it possible?
Before I have already published the bot and it is in production, now some changes were made but it does not allow it to be published.

Posted on 16 days ago (8/6/2023, 10:04).

Categories:

Publish & channel management

I have the same question (0)

All responses (4)

Answers (1)

Sort by

HenryJammes Microsoft Employee on at

Like (1)

Report
Copy link

Link copied!
Hi @WilliamsL,

If you have access to the Dataverse environment where the PVA chatbot is stored (a URL looking like org1234.crm.dynamic.com), can you navigate to:
[DATAVERSE_URL]/api/data/v9.2/bots([BOT_ID])?$select=synchronizationstatus
And look at the details of the synchronization?
A more detailed error message might be available there.

You can get the [BOT_ID] from the PVA portal URL

To get the [DATAVERSE_URL]
Go to the Overview page of your chatbot
Click on the solution name - this will open Power Apps
From Power Apps, click the Settings icon and select Advanced settings.

Henry

Was this reply helpful? Yes No
WilliamsL 55 on at

Like (0)

Report
Copy link

Link copied!
Hello @HenryJammes, Thanks for your tips! attached as requested
synchronizationstatus:

{"lastFinishedPublishOperation":{"userId":"9e44373d-7e6f-4795-8bb2-389d7e653ae8","operationStart":"2023-06-25T22:18:51.7122989Z","operationEnd":"2023-06-25T22:18:54.3354771Z","status":"Failed","diagnosticDetails":[{"$kind":"ComponentDiagnosticResult","diagnosticList":[{"$kind":"ListPropertyItemError","propertyName":"Synonyms","errorCode":"SynonymsNotUnique","index":0},{"$kind":"ListPropertyItemError","propertyName":"Synonyms","errorCode":"SynonymsNotUnique","index":1},{"$kind":"ListPropertyItemError","propertyName":"Synonyms","errorCode":"SynonymsNotUnique","index":0},{"$kind":"ListPropertyItemError","propertyName":"Synonyms","errorCode":"SynonymsNotUnique","index":1}],"componentId":"4f6bff15-6b0a-487f-9257-49f1d4ad67d7"}]},"contentVersion":2,"lastPublishedOnUtc":"2023-06-08T14:04:05Z","lastSynchronizedOnUtc":"2023-06-25T22:22:04.2553186Z"}

Bot app ID: cd7f39fa-9bb4-4fac-a4f4-4da0886efe81

* Any way to whiten or eliminate some issues that perhaps do not appear to me and are somehow hidden?

Was this reply helpful? Yes No
Verified answer

HenryJammes Microsoft Employee on at

Like (1)

Report
Copy link

Link copied!

Thanks @WilliamsL,

OK this is a known issue we're looking to fix: you have an entity (4f6bff15-6b0a-487f-9257-49f1d4ad67d7) which has a synonym that's equal to its value.
You should remove those synonyms.

E.g. this type of configuration leads to this error:

Henry

Was this reply helpful? Yes No
WilliamsL 55 on at

Like (1)

Report
Copy link

Link copied!
Thank you very much for your great help @HenryJammes !

Posted on a few seconds ago (6/26/2023, 13:03).

Was this reply helpful? Yes No