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How to Add Teams Channel Posts as Knowledge in Microsoft Copilot Studio?

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Hi everyone,

I’m currently using Microsoft Copilot Studio, and I’d like to know if it’s possible to add posts from a Teams channel (within a Teams team) as a knowledge source for my agent. These posts serve as a valuable knowledge repository, and I’d like to include them in my agent’s knowledge base.

Is there a way to connect a Teams channel or import its posts into the agent’s knowledge? If so, could you provide guidance on how to set this up? Any tips or documentation references would be greatly appreciated!

Thanks for your help!

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    Artur Stepniak Profile Picture
    Artur Stepniak 1,359 on at
    How to Add Teams Channel Posts as Knowledge in Microsoft Copilot Studio?
    Hello,
     
    interesting use case! There's no direct connection to Teams to get all messages, but you can trasfer them to a different source, like an Excel file or SP list. You can use PA flow with Teams trigger:
     
    And push the data each time it's published. You can also prepare a flow to import other channel messages to datasource of your choice. Then you can use it in Copilot Studio.
     
    In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
     
    Best regards,
     
    Artur Stepniak
    Interested in GenAI? Visit my site!

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