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Power Platform Community / Forums / Power Apps / PowerApps Help Desk Te...
Power Apps
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PowerApps Help Desk Template

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Posted on by 431

Hi,

I am trying to rework the PowerApps issued 'Help Desk Template', whilst trying to add some more choices to "TaskCategories" - it stopped working.

For some reason, my Dropdown is connected to the collection "TaskCategories" but is not showing the choices/options

Below are 3 screen snips showing required info.

Thanks

 

Dropdown greyed outDropdown greyed outSharepoint OPtionsSharepoint OPtionsCollections1.PNG

 

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I have the same question (0)
  • eka24 Profile Picture
    20,925 on at

    Can you insert a separate dropdown and put the TaskCategories on the Items and see the results.

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    If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

     

  • JerryH Profile Picture
    431 on at

    Thanks for helping - that also did not pick up the options.

  • eka24 Profile Picture
    20,925 on at

    Show the items on the Dropdown in a screenshot. That's select the dropdown Items and show the screenshot.

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    If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

  • JerryH Profile Picture
    431 on at

    Items.PNGShould look like thisShould look like this

  • eka24 Profile Picture
    20,925 on at

    The dropdown items will contain the collection name after the collection has been created. What you have shown is the creation of the collection. Show something like:

    Dropdown items.JPG

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  • JerryH Profile Picture
    431 on at
     
     
  • JerryH Profile Picture
    431 on at

    It seems the Collection options have disappeared

     

    Shows TaskCategoriesShows TaskCategoriesCollection is empty?Collection is empty?

  • eka24 Profile Picture
    20,925 on at

    It depends on where the collection is located.

    If it Located OnStart of the App, restart the app. Or click on the OnStart control which is on top or first before all your screens.

     

    If is located Onvisible of a particular screen example screen 1, move another screen 2. Then go back to screen 1. That should Display the data.

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    If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

     

  • JerryH Profile Picture
    431 on at

    Hi, 

    Ok, good news is that i restarted the APP.

    I can see the collections.

    My problem now is that each time i add to the collection, the drop down does not work.

    How can i add to the collection so that  the Dropdown shows all?

  • eka24 Profile Picture
    20,925 on at

    How do you add to the collection. Can you show how you do that. Are you using a formula

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    If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

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