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PowerApps Excel Add-In Won't Start

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Posted on by Community Power Pla... Microsoft Employee

Greetings, I am working with a PowerApp that is built on the CDS. App is working fine and I imported info from our old Access database. I need to do some mass edits and thought that using the Excel Add-in is the way to go. However, when I open the data in Excel from the PowerApps site, I get the following error in a yellow box on the right side of the excel screen with no data in fields, just the field titles at the top:

Add in Error

This add-in could not be started. Close this dialog to ignore the problem or click "Restart" to try again.

I hit restart and it returns to the same error.

I have repaired office and restarted the machine, started the process in three different browsers and still had the exact same results.

Is this something to do with the Office version we have?

Any help out there?

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Building Power Apps

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hpkeong 2,944 on at

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HI @Anonymous

It happened to me before.
My solution was:
- Sign-in problem
- It may detect previous sign-id hence can't sync with different account.

Please, at the right pane, sign-out and sign-in again.
It works for me.

Please try and have a nice day.

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Community Power Pla... Microsoft Employee on at

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Yeah- I wish it were that simple.
I logged out and back in. No enchillada.

We are using a non profit version of Office365. Is there any reduced functionality related to this add in with our account?

Thanks!

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Community Power Pla... Microsoft Employee on at

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@Anonymous did you ever resolve this problem?

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Community Power Pla... Microsoft Employee on at

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Well- sort of not really.

I finally figured out that this was working fine on everyone else's computer in the office except mine. I worked on another computer to do what I needed to do. I had tried to troubleshoot my own machine (uninstall, reinstall, repair, etc), but no dice. My new laptop works fine.

Chris

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CWesener Microsoft Employee on at

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Hi Chris,

Sorry to hear you had issues with the Excel add-in, if you're still experiencing problems we can arrange for someone on the team to debug it - please let me know.

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