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Reset system topic

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Posted on by harsha-swamy-ms Microsoft Employee

In our PVA, the system topic got overridden and now we cannot reset it back. We tried deleting the bot and recreating the environment. But the problem still exists across environment. How to resolve this issue?

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Topic creation & management

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cabata 314 Most Valuable Professional on at

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oh god this could be a future problem, I never hear about system reset just a fallback.

See https://docs.microsoft.com/en-us/power-virtual-agents/authoring-system-fallback-topic this could help.

far as I know is not possible, could be a great idea.

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CU22081450-0 Most Valuable Professional on at

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Hi @harsha-swamy-ms ,

You can reset your account, but you will be lost everything inside your environment.

Just follow these steps:

1- Click on the Settings

2- Click on the General Settings

3- Delete all bots and reset account

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