HELP: I can no longer see or create any content between Header and Foofter of the Portal/Website. What may be the issue?

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Posted on by Robert94

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I was looking at the default studio template, but I don`t recall making any changes.

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @Robert94

Can you check if the same behavior is happening for all the pages? If so, your default studio template might have been corrupted.

Hope it helps.

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Robert94 520 on at

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You do not have permission to access these records. Contact your Microsoft Dynamics 365 administrator for help.
Is this related?

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ragavanrajan 7,044 Most Valuable Professional on at

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I think I have a solution for you.

Press ctrl + f5 together. The portal requires a hard refresh.

You can also restart the portal from the admin center.

Hope it helps.

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Robert94 520 on at

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It`s for all pages
The default studio template is blank
Is there any way I can recover?
I have a backup made with xrmtoolbox, but I`m not sure how to grab the info from there and upload it in the portal

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Robert94 520 on at

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Not working hard refresh, not sure how to restart from the admin center

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ragavanrajan 7,044 Most Valuable Professional on at

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To restart the portal:

1. Go to the admin centre > Portal actions > Restart this portal

Also, You can manually update the default studio with the following code.

 <div id="mainContent" class = "wrapper-body" role="main"> {% include 'Page Copy' %} </div>

If it is not solved I would recommend you raise a support ticket with Microsoft.

Hope it helps.
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