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Email trigger after Submit form - not working anymore after publishing the APP

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Posted on by Maarten123456

hi all

I am struggling with Sending an Email after submitting a form which is working OK when I run my app in Developer mode, but NOT when I try it using the published app.

I have tried using the O365Outlook connector, but also via PowerAutomate. The form I am using is a Modern one.

I have been ruling out different possible failures (it is not linked to the IF statement, ResetForm or any of the subsequent actions). This issue is not only that the email doesnt get send; also the subsequent actions do not get performed. So basically the app is stuck (the SubmitForm action is successful).

The SelectedRequest is the record open on screen; the values should be available

This is the OnSuccess property of the form;

thanks for any hints how to fix this! As mentioned, the code works OK when I run the app via de play button as developer

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Connectors

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Dianez 127 on at

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Email trigger after Submit form - not working anymore after publishing the APP

Not the author but @mploemen's fix worked for me too when I had a similar problem. The app only sent emails in developer mode and NOT in the published mode.
MPLOEMEN 10 on at

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Re: Email trigger after Submit form

OK I found the issue.
Issue was caused by the html text control I used to put in the body of the email.
After replacing that by html code directly in the Sendemail function, issue was fixed. Strange do that it works OK while testing in maker mode, but not after publishing.
MPLOEMEN 10 on at

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Re: Email trigger after Submit form

@CNT @It should be the email adress of the user using the app. I never before needed to specify this. It simply works
CNT 10,919 Super User 2025 Season 1 on at

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Re: Email trigger after Submit form

@Maarten123456 It depends on which email address (account) you want to use for sending emails.
Maarten123456 8 on at

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Re: Email trigger after Submit form

@CNT , what should I enter? User().Email is not accepted as valid. I have checked all my other apps and have never needed to use this
CNT 10,919 Super User 2025 Season 1 on at

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Re: Email trigger after Submit form

@Maarten123456 This is the 4th parameter as seen below,

https://learn.microsoft.com/en-us/connectors/office365/#send-an-email-(v2)

Please remember to give a 👍 and accept my solution as it will help others in the future.
Maarten123456 8 on at

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Re: Email trigger after Submit form

This is not specified anywhere, so from the account of the user that is logged in.
CNT 10,919 Super User 2025 Season 1 on at

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Re: Email trigger after Submit form

@Maarten123456 From which account is it being sent?
Maarten123456 8 on at

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Re: Email trigger after Submit form

hi @CNT
No, the first parameter to define is the To and not the From. The email will be sent to the Created by, who created the issue. In addition, also for me the published app does not work (using the same account as when developing)
CNT 10,919 Super User 2025 Season 1 on at

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Re: Email trigger after Submit form

@Maarten123456 The Email is sent from the account SelectedRequest.'Created By'. Email

In the published App, the user who has logged-in will need SendAs permission to send from this Email account.

Please remember to give a 👍 and accept my solution as it will help others in the future.