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Copilot Studio
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Repeated Prompt in copilot studio Not Triggering Expected Response for Same Input

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Posted on by MK-06111436-0 4
I'm working with COPILOT STUDIO to retrieve employee attendance data by employee ID. When I enter a prompt like "give me attendance for employee ID 60005218," the bot successfully returns the data on the first try. However, when I repeat the exact same prompt, I get a response saying, "I'm sorry, I'm not sure how to help with that. Can you try rephrasing?"
It seems like the bot doesn’t make a fresh API call or re-evaluate the response when the same input is used consecutively. Here’s what I’ve tried so far:

Tested different response and output modes (Generated vs. Specific) to no avail.
Has anyone experienced this issue in Copilot studio, and is there a way to force a fresh evaluation of the same prompt?
Additional Details:
I am using Power Automate to fetch data, triggered by the bot.
The initial response is correct, but repeated identical inputs don’t produce the same result.
Any guidance on how to force a fresh response for repeated identical prompts would be appreciated. Thanks!
Categories:
Calling actions from Copilot Studio
  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,597 Super User 2025 Season 1 on at
     
    In your topic, can you check what is the final step that is carried out after the Bot response? Are you Ending the Topic or conversation?
     
    Something like this
     
     
    We just have to make sure that the user query is considered as new topic or session (instead of copilot thinking to continue the same topic) so that copilot can retrigger the relevant topic again.
     
    Also can you check if the Generative response is enabled. This will help the copilot to map to proper topic.
     
     
    In addition to the above setting, make sure you configure a Proper Input variable and description inside the topics.
     
     
    Thanks.

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