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Power Platform Community / Forums / Power Apps / Canvas App in Offline ...
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Canvas App in Offline Mode - Difference between users

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Hi,

I've built a Canvas App using Dataverse tables, it is for noting down meter readings. There are two dataverse tables - one a list of properties and the second is a list of the meter readings taken.

There is gallery with the list of homes which populates a form with the home details. The user then types the reading and clicks "Save.
 
Once the user clicks "Save" button it posts the reading to the readings table and updates the "Last Reading Date" column in the Properties table.
 
I've set the app up for Offline use. Its been built in a Solution and has an offline profile, the App downloads the tables when the users open the app.

I'm using the Internet Icon to show whether the user is online or not. I'm an admin and have no problems using the app offline.
 
The other user has there own security group but all the records that they enter are not saving. It appears to be random. I don't think they should be reaching any limits as they are only doing about 200 offline.
 

But i wonder if there is anything else i need to be aware of.

Any help appreciated!
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  • Suggested answer
    Michael E. Gernaey Profile Picture
    53,433 Super User 2025 Season 2 on at
    Hi,
     
    You said, they are not able to enter any records.
     
    1) Does your app have Error Handling. If you wrap it in an IfError then you should be able to easily see the problem
    2) they should be able to run the app on a PC as well, in which case you can use Monitor to figure out why.
     
    To me, you are an Admin so it makes sense.
    For them, they are not. I know you said you gave them a role, but you didn't specifically say, that you want INTO that role, went to the Custom Table
    Tab and gave them Create/Edit etc permissions.
     
    So please go check the Custom Tab of the Role and make sure its in the same BU as well.
     
     

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