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Dynamics 365 : The webhook call failed because the http request received non-success httpStatus code. Please check your webhook request handler.

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Posted on by Singapuram

Hello Experts,

While trying to invoke webhook using custom global action we got an error saying “The webhook call failed because the http request received non-success httpStatus code. Please check your webhook request handler." It was working earlier suddenly we are facing this issue, It would be great if you can provide the solution for it.

Thanks

-Sri

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Clint Woods 9 on at

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Re: Dynamics 365 : The webhook call failed because the http request received non-success httpStatus code. Please check your webhook request handler.

hi @GuidoPreite , I'm having the same issue. This an absolute hello world function, the example provided here https://d365demystified.com/2020/03/19/call-azure-function-from-dynamics-365-crm-using-webhooks/. I updated the function with a try-catch and even return a 200 when it ends up in the catch block. Also I never see the Trace in the Monitor section in Azure. When testing in Azure Code+Test it runs to success every time and the Trace appears as it should.

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Guido Preite 1,488 Super User 2024 Season 1 on at

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Re: Dynamics 365 : The webhook call failed because the http request received non-success httpStatus code. Please check your webhook request handler.

from the message looks like is the service you are calling that is returning a not valid code (like 401, 403, 404 instead of a 200,204) you will need to check the responses of the service you are calling or debug your request and see what are you receiving and if there are some error messages attached to the response