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I am in Cloud Flows and im trying to output the associated account/contact of a phone call.
I can not access the Call From or Call To fields. The regarding fields output as empty.
@TDSdoug
Does the User account have Append To privs on the Table and read/on the tables?
Since you are using a lookup to connect to the other read you need more than read. to read the connected records
If I have helped you, I would really appreciate if you please Mark my answer as Resolved/Answered, and give it a thumbs up, so it can help othersCheersThank YouMichael Gernaey MCT | MCSE | MCP | Self-Contractor| Ex-Microsofthttps://gernaeysoftware.comLinkedIn: https://www.linkedin.com/in/michaelgernaey
The To and From are not standard lookup fields they are Activity Parties.
Depending on what you are trying to do e.g.:
note: the Activity Party table has a Participation field that may be important for what you are trying to do
Similarly, depending on what you need the Party can be a Contact, Account, User, and possibly also a Queue (so don't always assume its value will be a Contact record)
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