If I add user system variable in PVA, Chatbot is not working in teams

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Posted on by Jupyter123

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Let me explain my issue in detail.
I have this in "On conversation Start"

When i test the bot , it displays my name in the chat
But if i publish the bot in teams, then it shows this error.

An error has occurred. Error code: AuthenticationNotConfigured Conversation Id: xxx [sample]
Time (UTC): 2023-02-16 09:43:48Z.

Authentication settings im using is

if i remove the user system variable and publish the bot to teams then it is working

but it is not working if i add user system variables? like user.first name or user.display name..

i think i dont have to setup AAD for teams as it is automatically setup..
can someone help me?

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HenryJammes Microsoft Employee on at

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Hi @Jupyter123,

Can you open a support request about this issue?
Get Help + Support in Power Platform - Power Platform | Microsoft Learn

Henry

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Jupyter123 403 on at

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@HenryJammes hey, actually I don't have access to create a support request in that admin portal. because i dont have admin access..
That's why i posted it in this forum

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HenryJammes Microsoft Employee on at

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I see, thank you @Jupyter123.
Tagging @micchow to advise on this

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HenryJammes Microsoft Employee on at

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OK @Jupyter123 so the update I have is that these are known issues that are planned to be addressed by G.A. of the unified authoring canvas.

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Jupyter123 403 on at

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so @HenryJammes , any idea when it will be fixed? and by the way, what is G.A?

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HenryJammes Microsoft Employee on at

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Apologies for this @Jupyter123, I meant G.A. as in general availability of the unified authoring canvas in PVA. Right now it's in preview, hence the glitches you've been experiencing that we're tracking, and why it isn't supported for use in production.

G.A. for the unified authoring canvas is currently planned for May 2023.
You can have access to the PVA roadmap and timelines here: New and planned features for Power Virtual Agents, 2023 release wave 1 | Microsoft Learn

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vsivakumar 25 on at

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I got the same error from copilot when access the MSN weather connection action even thou
An error has occurred. Error code: AuthenticationNotConfigured Conversation Id: I1huqQKv2Tz2Eg6qfaA9AF-us Time (UTC): 2024-05-29T00:41:32.809Z.
I have No authentication turned on under security in copilot studio

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Umianta 290 on at

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Hi @vsivakumar

I assume you are encountering this error on the Demo website. Could you publish and try again?

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